Who this policy covers
This Privacy Policy explains how Boxcue Technologies LLC (“Boxcue,” “we,” or “us”) handles information in connection with Lantern Prime, our website at lanternprime.com, and requests sent to support@boxcue.com. The game is in development. This policy describes the features and website services currently in place; we will update it when our practices change.
Apple, Google, and Cloudflare also process information when providing their services. Their privacy notices are linked below. This policy does not cover unrelated websites you choose to visit.
Your game and saved progress
Lantern Prime stores your progress and settings on your device. A saved game includes information such as your ship, crew, inventory, discoveries, chosen names, and progress through the adventure. Settings remember preferences such as sound and controls.
The game does not require a separate Boxcue account. It does not include advertising or third-party usage analytics, and it does not send your gameplay saves to a Boxcue server. The Google Analytics described below is used on this website, not inside the game.
You can enter names for your ship and crew. These names become part of your save, so avoid using personal information you do not want included in it.
iCloud saves
When iCloud is available and cloud saving is enabled, the game uses Apple’s iCloud service to keep a copy of your saved progress available across your compatible devices. Cloud saving is enabled by default and can be turned off in the game’s settings.
The cloud save contains gameplay data, chosen names, a save label and time, and information that helps the game identify and compare saves. This includes a randomly generated installation identifier and a general device category, such as Mac, iPad, or iPhone. It does not use your personal device name for that label.
Turning off cloud saving stops the game from uploading new gameplay saves or importing saves from other devices; it does not automatically erase an existing iCloud save. Removing the app from a device also does not necessarily remove information in iCloud or device backups. You can review available iCloud storage controls through Apple’s settings. Contact us if you need help understanding which save is stored where.
Apple handles your Apple Account and iCloud service under its Privacy Policy.
App Store purchases
Purchases and purchase restoration use Apple’s App Store services. The game checks purchase entitlement information to determine whether content is unlocked and remembers that unlock status on your device.
Payment details are provided to Apple, not entered into Lantern Prime or sent to our website. We do not receive your complete payment-card details through the game. Apple’s privacy notice and purchase terms govern its payment processing.
Visiting this website
The website uses Cloudflare to deliver pages and help protect the service. Handling a web request can involve an IP address, requested address, browser or device information, traffic information, and security events. These are used to deliver the site, diagnose problems, and protect against abuse.
Read Cloudflare’s Privacy Policy for more about its processing of visitors’ information.
Browsing the game information, screenshots, or FAQs does not require a website account. The website does not provide a public profile, comment system, or payment checkout.
Google Analytics and cookies
We use Google Analytics to understand visits and how people use this website. It can process pages visited, interactions, visit timing, referring websites, browser and device information, approximate location derived from an IP address, and identifiers stored in cookies. This helps us improve the site and understand which pages are useful.
Google Analytics uses first-party cookies, commonly named _ga and _ga_…, to distinguish visits and sessions. Google lists a default lifetime of two years; browser limits and configured settings can shorten or change that period. A cookie’s lifetime is separate from how long analytics reports are retained.
Learn more in Google’s Analytics privacy information, its cookie documentation, and Google’s Privacy Policy.
When you contact support
If you email us, we receive your email address, the name shown by your email service, your message, and any attachments or diagnostic information you choose to send. We use this information to answer you, investigate issues, and maintain a record of the request.
The Support page’s email helper prepares a draft in your email app. Typing into that helper does not submit a support ticket to us; you choose whether to send the draft. The page’s own code does not save the draft to a website database or send its text to Google Analytics.
Please send only what is needed to explain the issue. Do not include passwords, payment-card numbers, or unrelated personal information. Screenshots and save files can contain chosen names or other information, so review them before sharing.
Service providers and disclosures
Information is handled by the providers needed to deliver the features described in this policy: Apple for iCloud and purchases, Cloudflare for website delivery and protection, Google for website analytics, and email services for support correspondence.
We may also disclose information when required by law, to respond to valid legal requests, or when reasonably necessary to protect people, our services, or legal rights. We do not publish your support correspondence or make your saved games public through this website.
Providers may process information in countries other than where you live. Their privacy notices explain their processing locations and international-transfer protections.
Retention and security
Local saves and preferences remain on your device until they are removed or replaced. Cloud saves and backups are separate copies and may remain until removed through the relevant service. Disabling sync is not a deletion request.
Support correspondence is retained to handle your request and related follow-up. Retention also depends on email-service settings and any security or legal recordkeeping needs. Analytics and infrastructure records are subject to the relevant service settings and provider retention practices. Retention varies by the type of information and its purpose.
The website is configured to use encrypted HTTPS connections and browser security protections. The providers described above apply their own safeguards to the information they process. No storage or transmission method can provide an absolute guarantee of security.
Your choices and privacy requests
- Website analytics: you can manage or clear cookies through your browser. Where supported, Google’s Analytics opt-out browser add-on can prevent Analytics measurement. Blocking cookies alone may not prevent every analytics request. These controls do not prevent the requests needed to deliver the website.
- Cloud saving: use the game’s cloud-save setting to turn syncing off. Use Apple’s available account and storage controls to manage information held by Apple.
- Support information: email support@boxcue.com to ask about, correct, or request deletion of information you have sent us.
Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of personal information, restrict or object to certain processing, or complain to a data-protection authority. Requests are subject to applicable exceptions and verification where needed. We may need enough information to locate the relevant records; we do not ask for your password.
We cannot directly remove information held only on your device or in your Apple Account. If a request concerns those copies, we will explain the relevant controls or direct you to the service that holds them.
Children’s information
The game does not ask players to create a Boxcue account or provide their date of birth. Parents and guardians should help children avoid entering personal details into chosen names or support messages.
If you believe a child has sent personal information to us that should be removed, contact support@boxcue.com with enough detail for us to investigate. Please do not send additional sensitive information about the child unless it is necessary to resolve the request.
Updates and contact
We may update this policy as Lantern Prime develops or our data practices change. The date at the top of this page identifies the latest revision. Material changes will be described here and communicated in other ways when required.
For privacy questions or requests, contact Boxcue Technologies LLC at support@boxcue.com. Please mention “Lantern Prime privacy” so we can direct your message.